Responsible gambling

Responsible Gambling at Seminole Casino Immokalee:

Seminole Casino Immokalee is committed to providing a safe and responsible gaming environment for all guests, including those from Canada. We understand that problem gambling can have serious consequences, and we want to ensure that our guests are aware of the resources available to them.

Responsible Gambling Measures:

• Self-Exclusion Program: Guests who feel they may be experiencing problems with their gambling habits can request a self-exclusion or voluntary barring from the property.
• Cooling Off Periods: We offer cooling off periods for guests who need time away from gaming.
• Refusal of Service: If a patron shows signs of problem gambling, management reserves the right to refuse service.

Tools and Resources:

• Time-Outs: Guests can request a temporary ban on their account or specific games to help manage their playing habits.
• Deposit Limits: While we don't have automated online deposit limit tools, guests can ask our staff to set limits for them.
• Self-Exclusion Forms: Available at the Guest Services desk or by contacting us through email.

Responsible Gambling Links and Resources:

• National Problem-Gambling Helpline (US): 1-800-GAMBLER
• Regional Problem-Gambling Hotlines:
  • Florida Council on Compulsive Gaming: 1-888-ADMIT-IT (1-888-236-4848)
  • Canadian Problem Gambling Resources (varies by province)
• Online Support Organizations:

We encourage all guests to gamble responsibly and within their means. If you or someone you know is experiencing problems with gambling, please don't hesitate to reach out for help.

Important Reminders:

• Gaming should be for entertainment purposes only.
• Set a budget and stick to it.
• Take regular breaks from gaming.
• Be aware of your limits and take steps to manage them if needed.

At Seminole Casino Immokalee, we are committed to providing a responsible and safe environment for all our guests.